Privacy Policy

Privacy Policy

Welcome to Shiper's Privacy Policy.

This Privacy Policy describes how Shiper by Kohler ("Shiper", "we", "us", or "our") collects, uses, and discloses information about you when you access or use our services, including our website, platform, and any associated applications (collectively, the "Service"). By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, do not access or use our Service.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you provide when you access or use our Service, including when you create an account, upload content, or communicate with us. This information may include:

  • Personal information such as your name, email address, and profile picture.

1.2 Information We Collect Automatically

We may also automatically collect certain information when you access or use our Service, such as:

  • Log data, such as your IP address, browser type, operating system.
  • Usage data, such as the date and time you access our Service, the features you access, and the pages you visit.

1.3 Information We Collect from Third Parties

We may also collect information about you from third parties, such as:

  • email, name and avatar from github when you use github to login to our service.

2. How We Use Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Service.
  • Communicate with you, including to respond to your inquiries and provide customer support.
  • Analyze trends and usage of our Service.
  • To protect our legal rights and prevent misuse of our Service.
  • Enforce our Terms of Service and other policies.

3. How We Share Information

We may disclose your information in the following circumstances:

  • With your consent or at your direction.
  • To comply with legal obligations, such as to respond to a subpoena or other legal process.
  • To protect the rights, property, or safety of Shiper, our users, or others.

We may also share aggregated or anonymized information that cannot be reasonably used to identify you.

4. Data Retention

We retain the information we collect for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

5. Security

We take reasonable measures to help protect the information we collect from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

6. Third-Party Services

Our Service integrates with third-party services as follows:

  • Social Login: We use social login from GitHub. When you use this feature, you will be redirected to GitHub's website, and GitHub will authenticate your identity and provide us with your email, name, and avatar.
  • Payment Processing: We use Stripe to process payments. When you make a payment, you will be redirected to Stripe's website, and Stripe will process your payment information. We do not store any payment information, except for the payment status and stripe customer and subscription id.

Our Service may also contain links to third-party websites and applications. We are not responsible for the privacy practices or content of these third-party services.

7. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection and privacy laws may not offer the same level of protection as those in your jurisdiction. By accessing or using our Service, you consent to such transfer and processing.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from individuals under 18 without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on our website and updating the "Last updated" date at the bottom of the page or by other means. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of our Service after such changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about these Privacy Policy, please contact us at contact@shiper.app.